1. Purpose and Scope of Information Collection
Hamono.vn does not sell, share, or exchange customers' personal information collected on the website with any third parties. The collected personal information is used solely within the company.
When you register for our services, Hamono.vn collects the following personal details:
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Full name
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Address
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Phone number
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Email
In addition to personal information, we may collect details about the requested service, such as:
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Product name
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Quantity
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Delivery schedule
2. Scope of Use of Information
Personal information collected by Hamono.vn will be used internally and for one or all of the following purposes:
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Customer support
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Providing service-related information
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Processing orders and delivering services and information as requested through our website
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Sending product or service updates, event announcements, or job opportunities, if you have subscribed to our email list
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Managing customer accounts; confirming and processing transactions related to your online payments
3. Duration of Information Storage
Customer personal data will be retained unless the customer requests its deletion.
To request deletion, please send an email to: info.hamono@gmail.com
4. Entities Allowed to Access Personal Information
The following entities may have access to your personal data:
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HANASUN Trading Co., Ltd.
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Contracted partners involved in delivering services on behalf of HANASUN Trading Co., Ltd. These partners may receive partial or full access to customer information as specified in their contract, strictly for the purpose of providing the agreed-upon services.
5. Contact Details of the Information Collecting and Managing Entity
For inquiries regarding the collection and handling of your personal data, please contact:
HANASUN Trading Co., Ltd.
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Address: No. 20A, Alley 52/2, Lane 52, Ngoc Lam Street, Ngoc Lam Ward, Long Bien District, Hanoi, Vietnam
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Phone: 0823 454 777
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Website: hamono.vn
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Email: info.hamono@gmail.com
6. Means and Tools for Users to Access and Modify Their Personal Data
Hamono.vn collects customer information via its website, including through emails and phone calls related to product or service purchases.
To access or update your personal data, please contact us via:
7. Complaint Resolution Mechanism Regarding Misuse of Personal Information
At Hamono.vn, we are committed to safeguarding your personal information. We guarantee that your data will be kept confidential and will not be shared, sold, or rented to any third party, except in the following cases:
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To improve the quality of our services
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To resolve disputes or complaints
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Upon request by legal authorities
Hamono.vn recognizes that the protection of your personal data is also our responsibility.
If you have any questions, suggestions, or concerns regarding our privacy policy or believe your information has been used beyond the stated purpose, please contact us:
